Product names are trademarks of their owners. Shopdesk is not affiliated with or endorsed by them.
Features
Products, stock and customers are shared across every part of Shopdesk, so an order placed anywhere updates everything at once.
Every order in one list, with advance payments, follow-ups and automatic assignment to your team.
Book the courier from the order, without retyping the address, and get delivery updates back automatically.
Stock by location, transfers, and low-stock alerts before you sell out.
Restock returns, refund correctly, and track what you owe suppliers.
Expenses, profit and loss, cash book, and sales, payment and return reports you can export to Excel.
Run promotions, collect genuine reviews and measure your ads against real orders.
AI helps you write product listings in Bangla or English. You review every draft before anything is saved.
Support inbox
Customers message you on your website and on Facebook Messenger, with Instagram and WhatsApp coming soon. Shopdesk puts every chat in one shared inbox, so your team can answer fast — and turn a chat into an order without retyping.
Store live chat
A chat widget on your Shopdesk store.
Messenger
Connect your Facebook Page.
InstagramComing soon
Connect the Instagram professional account linked to your Page.
WhatsAppComing soon
Connect your own WhatsApp Business account.
Inbox
Search chatsSadia Islam
2mIs the navy panjabi available in L?
MessengerArif Hossain
9mDo you deliver to Bogura?
Live chatStore visitor
14mWhere is my order ORD-001471?
Live chatTahmina Rahman
1hReceived it, thank you!
MessengerSadia Islam
2 past orders · last one delivered
Navy Cotton Panjabi
৳2,450 · Size L · In stock
Replied by Rafi · Support team
Shops will answer WhatsApp messages in the same shared inbox as their store chat and Messenger conversations — through their own WhatsApp Business account, as their own business.
How it will work
The shop connects its own account
A shop connects its own WhatsApp Business account to Shopdesk through Meta's sign-up flow.
Messages arrive in the shop's inbox
Messages customers send to the shop's WhatsApp number appear in the shop's Shopdesk inbox.
The shop's own team replies
The shop's staff answer from Shopdesk, as the shop, next to their store chat and Messenger conversations.
The shop stays the business its customers are talking to. Shopdesk is the software the shop uses, and it never messages customers on its own behalf. The shop can disconnect at any time.
Local by design
Cash on delivery, local couriers and local payments are the starting point, not add-ons. Here is one COD order in Shopdesk, from checkout to cash.
The customer pays a set share online now and the rest in cash on delivery.
Look up the phone number's delivery record across Steadfast, Pathao, RedX, Paperfly, CarryBee and Bahok.
Pathao, Steadfast, RedX, CarryBee or Bahok, booked without retyping the address. Delivery updates come back on their own.
The cash the courier collected is recorded on the order, ready to match against the courier's payout.
AI writes and translates product content between Bangla and English, and Bangla product names get clean web addresses.
Prices in ৳, shipping charges by district and area, and sales by district in your analytics.
Send SMS notifications through Alpha SMS, BulkSMSBD, MiMSMS or SMS Bangladesh.
Store & POS
Your website and your shop counter share one inventory, one customer list and one set of orders — so a sale in one place is counted everywhere.
Eid collection
Navy Cotton Panjabi
৳2,450
A branded store on your own domain, with no code needed.
Navy Cotton Panjabi
L · × 1
Cotton Tupi
× 2
Attar, 6 ml
× 1
Sell to walk-in customers from the same products and stock as your website.
For developers
A REST API with scoped keys, idempotent writes and cursor pagination, signed webhooks, and an MCP server so AI agents can work with your store — all documented.
Products, variants, orders, customers, inventory, categories, brands, locations and channels.
Hear about new orders, shipment updates and low stock as they happen.
Let AI agents read and update your store through the same scoped keys.
Every page has a markdown twin, plus llms.txt and a docs MCP server.
# List your latest orders
curl https://api.shopdeskbd.com/ext/v1/orders \
-H "Authorization: Bearer $SHOPDESK_API_KEY"
{
"data": [
{ "number": "ORD-001482", "status": "confirmed",
"total_amount": "1850.00", … }
],
"meta": { "has_more": true, "next_cursor": "…" }
}Webhook events
Keys look like shopdesk_sk_… and carry only the scopes you grant.
Pricing
Plans are tailored to the size of your business and the features you need. Email support@shopdeskbd.com and we'll suggest the right plan.
It helps to tell us:
Available features depend on your plan.
Shopdesk (also written Shop Desk) is a product of Salaf LLC. For anything about your account, plans or data, write to support@shopdeskbd.com or call +1 (307) 396-1129. Our address: 525 Randall Ave 401, Cheyenne, WY 82001, United States.
Software to run an online shop in Bangladesh: your store, orders, couriers, stock, point of sale and customer chats in one place.
Plans are tailored to your business. Email support@shopdeskbd.com and we'll suggest the right one.
No. Every store gets its own web address, and you can connect your own domain. Already have a website? Connect it to Shopdesk through the API.
Couriers: Pathao, Steadfast, RedX, CarryBee and Bahok. Payments: bKash, SSLCommerz and cash on delivery.
The shop does. Shopdesk carries the messages between a shop and its customers on the shop's behalf. We don't use them for our own purposes beyond running, securing and supporting the service, and we don't message customers on our own behalf. See our Privacy Policy.
Not yet — it is coming soon. Shops will connect their own WhatsApp Business account, and their team will reply to WhatsApp messages from the same Shopdesk inbox.
No. It drafts — product descriptions, translations, review replies, chat replies — and your team reviews, edits and decides. Reply drafts land in the composer; nothing is sent until someone sends it.
Each team member gets only the access their role allows, and an activity log shows who changed what. Read how we handle data in our Privacy Policy, and how to ask for deletion on our data deletion page.
Sign up with your email, verify it, name your company and store, then log in. Questions first? Write to support@shopdeskbd.com.
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